Marina Shaw
Client Success Manager
About:
As a Remote Bilingual Intake Specialist at Ragab Law Firm, Marina brings over eight years of paralegal experience in both family law and criminal law. Her professional journey includes roles with a prosecutor in New Jersey and a distinguished family attorney, where she honed her skills in legal research, case management, and client relations.
Marina manages a multi-line phone system, directing calls to appropriate staff members while also performing administrative tasks such as data entry, filing, and document preparation. She provides information and answers inquiries about the firm’s services and policies. She upholds client confidentiality and adheres to legal protocols and procedures. This unique blend of skills and experiences enriches her ability to connect with clients and provide exceptional service.
Beyond her legal expertise, Marina is deeply committed to mission ministry work, traveling extensively to provide educational and medical assistance in third-world countries. This humanitarian effort reflects her dedication to making a meaningful impact on a global scale.
Marina is proud to be the mother of three sons, all dedicated to law enforcement and military service: a US Marine, a Border Patrol agent, and a soon-to-be Air Force member. Their commitment to service inspires her own professional and personal endeavors.