Privacy Policy

Privacy Policy

Last updated: Jan 7, 2026

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service, including SMS and other electronic communications, and informs You of Your privacy rights and how the law protects You.

By using the Service, submitting your information, or opting in to receive communications from us, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capitalization have meanings defined under the following conditions and apply whether singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service.
  • Company (“We”, “Us”, or “Our”) refers to Ragab Law Firm, P.C., 700 17th Street #900, Denver, CO 80202.
  • Cookies are small files placed on Your device to track browsing activity.
  • Country refers to the United States.
  • Device means any device capable of accessing the Service.
  • Personal Data means any information relating to an identifiable individual.
  • Service refers to the Website and related communication services.
  • Service Providers means third-party vendors (including messaging and CRM platforms) that process data on Our behalf.
  • Usage Data refers to data collected automatically through the Service.
  • Website refers to https://ragablawfirm.com/
  • You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect the following information:

  • First and last name
  • Email address
  • Phone number
  • Message content and communication preferences
  • Any information You voluntarily submit through forms, chat, or messaging

Usage Data

Collected automatically and may include IP address, browser type, pages visited, timestamps, and diagnostic data.

SMS & A2P Messaging Compliance (IMPORTANT)

By providing Your phone number and opting in through a form, checkbox, or other affirmative action, You consent to receive SMS and MMS messages from Ragab Law Firm, P.C., including but not limited to:

  • Appointment confirmations and reminders
  • Case updates
  • Customer service communications
  • Marketing or promotional messages (where permitted)

Message frequency may vary.
Message and data rates may apply.

Opt-Out & Help Instructions

You may opt out at any time by replying:

  • STOP – to unsubscribe
  • HELP – for assistance

You will receive a confirmation message upon opting out.

Consent to receive SMS messages is not a condition of purchase or legal representation.

Data Sharing & Messaging Providers

We do not sell or rent Your Personal Data.

We may share Your information only with trusted Service Providers strictly for business operations, including:

  • CRM and automation platforms (e.g., GoHighLevel)
  • Messaging carriers and aggregators (e.g., SMS/MMS delivery providers)
  • Hosting, analytics, and security providers

All providers are contractually required to protect Your data and use it solely for authorized purposes.

Mobile information will not be shared with third parties for marketing or promotional purposes.

Use of Your Personal Data

We may use Personal Data to:

  • Provide and operate our Service
  • Communicate with You via email, phone, or SMS
  • Respond to inquiries and requests
  • Improve our website, services, and marketing
  • Comply with legal and regulatory obligations

Tracking Technologies and Cookies

We use Cookies, web beacons, and similar technologies to analyze usage and enhance user experience. You may disable cookies through your browser settings, though some features may not function properly.

Retention of Your Personal Data

We retain Personal Data only as long as necessary to:

  • Fulfill service purposes
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

Messaging consent records are retained for compliance purposes.

Transfer of Your Personal Data

Your information may be processed in locations outside Your state or country. By using the Service, You consent to such transfers, which are safeguarded with appropriate security measures.

Disclosure of Your Personal Data

We may disclose Personal Data:

  • To comply with legal obligations
  • In connection with a business transaction
  • To protect rights, safety, and property
  • With Your explicit consent

Security of Your Personal Data

We implement commercially reasonable safeguards to protect Your Personal Data. However, no method of electronic transmission or storage is 100% secure.

Children’s Privacy

Our Service is not intended for individuals under the age of 13, and we do not knowingly collect data from children.

Links to Other Websites

We are not responsible for the privacy practices of third-party websites linked from our Service.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our communications practices, contact us:

Phone: (720) 776-8853
Address: Ragab Law Firm, P.C., 700 17th Street #900, Denver, CO 80202