Alejandro Collazos

Client Success Manager

About:

As an experienced Customer Success Manager with over 25 years of expertise in managing customer relationships, Alejandro specializes in driving client satisfaction and success through personalized service and support. With a strong foundation in call center operations, Alejandro has honed his skills in customer communication, troubleshooting, and problem-solving, all while ensuring seamless service delivery and fostering long-term client loyalty.

With a customer-first mindset, Alejandro is dedicated to helping clients navigate their journey and ensuring that every touchpoint exceeds expectations. Throughout his career, Alejandro has developed a deep understanding of customer needs and is passionate about advocating for them both internally and externally.

In addition to his professional life, Alejandro is a dedicated father and husband, balancing the demands of a busy career with spending quality time with his 3 ladies. Outside of work, you can find him cycling—whether it’s training for a local race or simply enjoying the roads and trails of beautiful Colorado, Alejandro strives to maintain a healthy work-life balance.

Education:

• Bachelors Degree in Psychology, Florida International University, (1993)