Shy Olan

Intake Specialist

About:

As an Intake Specialist at Ragab Law Firm, Shy is dedicated to reaching out to our potential clients, ensuring they receive the information and assistance they need. Her role involves conducting outbound calls to connect with individuals who may benefit from our legal services. She serves as the first point of contact, providing a welcoming and informative introduction to our firm.

In her position, she gathers essential details from prospective clients, assists with their needs, and determines how our legal team can best support them. Her responsibilities also include scheduling consultations, managing client inquiries, and maintaining accurate records of client interactions. Delivering personalized and attentive service, she helps build trust and lays the groundwork for successful client relationships.

With four years of experience in the industry, she has honed her skills in real estate and customer service, providing exceptional support and guidance to our clients. She holds a Bachelor of Science in Accountancy from the National University in the Philippines, which has equipped her with a strong foundation in analytical thinking and problem-solving. This background allows her to approach each client interaction with precision and professionalism. She is passionate about helping our clients and looks forward to continuing to provide top-notch service as part of the Ragab Law Firm team.

In her free time, she enjoys playing with her dog, staying active at the gym, and playing volleyball. These activities help her maintain a balanced and energetic lifestyle, which she brings to work every day.

Education:

• Bachelor of Science in Accountancy, The National University in the Philippines (2023)